Terms Of Use

These Terms Of Use apply to all visitors, users, and customers accessing and browsing our website. When you view website pages, create an account, submit inquiries, or place orders, you agree to abide by all rules and obligations laid out in these Terms Of Use. If you do not accept these terms, you must not access or use our website. We can revise these Terms Of Use at any time, and updated terms will be posted on this page. Your continued use of the website after updates are published means you accept the revised Terms Of Use.

Our website is provided for your personal, non-commercial use only. You may browse, shop, and submit customer support requests for your own household needs. You may not use this website for any commercial purpose, including bulk purchasing for resale, scraping website data, copying product content, automated bot access, or building competing services using data pulled from our site. You may not use automated scripts, crawlers, robots, or scraping tools to collect information, prices, product descriptions, or customer data from our website without our written consent. Any unauthorized automated access to our site may result in temporary or permanent blocking of your IP address and restriction of your ability to place orders.

You must not use our website for unlawful, harmful, abusive, or disruptive activities. You agree not to upload, transmit, or share malicious software, viruses, harmful code, or content that can damage our website or the devices of other users. You may not attempt to hack, breach security, gain unauthorized access to accounts, server systems, or customer data. You cannot try to bypass website access controls, payment systems, or security protections. Any attempt to compromise website security will be reported to relevant law enforcement authorities, and we reserve all legal rights to pursue remedies.

You are responsible for maintaining the confidentiality of your account credentials if you create an account on our website. All activities performed under your account are your responsibility. If you notice unauthorized use of your account, notify us immediately through our Contact page. We are not liable for losses caused by your failure to keep your username and password secure. You may not share your account with other people, and you may not create false accounts using misleading or fake identity information.

All intellectual property on the website, including text, product descriptions, photographs, graphic design, logos, page layout, video content, and written resources, is protected by copyright, trademark, and other intellectual property laws. You may view and print pages from the website for your own personal reference. You cannot copy, edit, publish, distribute, sell, license, or reuse any of our website content in public or commercial settings without receiving prior written permission from us. You may not remove copyright or trademark notices from any downloaded materials. You acknowledge that you do not obtain any ownership rights to our website or its content by accessing the site.

User submitted content: If you send messages, photos, feedback, reviews, or other content to us through our Contact page or website forms, you grant us a non-exclusive, perpetual, royalty-free license to use that content for business purposes such as improving our website, responding to your inquiry, and displaying customer testimonials. You warrant that any content you submit belongs to you and does not violate third-party copyright, privacy rights, or other laws. You may not submit offensive, threatening, discriminatory, obscene, defamatory, or illegal content through our website forms. We reserve the right to remove or disregard any user-submitted content at our discretion.

Disclaimer of warranties: Our website and all content, products, and services on the site are provided on an as-is and as-available basis. We make no express or implied warranties about the uninterrupted operation of the website, freedom from technical errors, or that all information on the site is completely error-free. Website functions may occasionally be temporarily unavailable due to maintenance, server issues, technical faults, or external internet outages. We do not guarantee that the website will operate without interruption. All product information on the website is for general informational purposes and is not veterinary medical advice. We do not warrant that our products will cure, treat, or prevent any disease in your pet. Every pet is unique, and results from nutrition and supplements will vary between individual animals. Always consult your veterinarian for medical guidance for your dog or cat.

Limitation of liability: To the maximum extent permitted by applicable law, we and our operators, suppliers, and partners are not liable for any damages arising out of your use or inability to use our website. This includes direct and indirect damages, lost data, lost income, property damage, or impacts related to pet health. Our total liability for any claim related to website use will not exceed the total amount paid by you to us, if any. Certain jurisdictions have rules that prevent limitation of liability, and those local laws may apply to you.

External links: Our website may contain hyperlinks to third-party websites. These links are provided only for your convenience. We do not control external websites, and we do not endorse their content, products, privacy policies, or terms of service. Visiting external websites is at your own risk. We encourage you to review the terms and privacy policy of any third-party site you visit.

We reserve the right to suspend or terminate your access to our website at any time and for any reason. Reasons for termination may include violation of these Terms Of Use, attempted fraud, abusive behavior, repeated policy violations, automated scraping, or activity that harms our website or other users. If your access is terminated, you may no longer browse the site or place new orders. Existing orders placed before termination will still be handled under our Shipping Policy, Refund Policy, and Terms Of Purchase.

If any provision of these Terms Of Use is determined by a court to be invalid or unenforceable, the remaining provisions stay fully valid and enforceable. Our failure to enforce any clause in these Terms Of Use does not waive our right to enforce that clause at a later date. These Terms Of Use, together with the Shipping Policy, Refund Policy, Privacy Policy, Customer Service Policy, Terms Of Purchase, and About Us page, make up the full agreement between you and us governing your use of the website. No verbal statements or informal communications override these written terms.

If you have questions about these Terms Of Use, send your inquiry through our Contact page.